 |
| Academic Technology |
Computer workshops on campus - schedule
Discussion forums login
Media Services - General
Media Services - Borrow equipment
WebCT login
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|
| Connectivity - Cable TV |
Time Warner CATV help desk: 518-640-8621 (Option 1)
 Note 1: This number is only for residents of Skidmore dorms.
Note 2: You do not have or need an account number.
Each dorm room has one CATV connection.
How do I connect my TV?
CATV channel lineup in the dorms (v. large .pdf document)
Optional service upgrades for CATV in the dorms (large .pdf)
Cable TV Welcome Kit - Page 1 2 (very large downloads) |
|
| Connectivity - Road Runner |
Road Runner help desk: 518-640-8621 (option 2)
Note 1: This number is only for residents of Skidmore dorms.
Note 2: You do not have or need an account number.
Road Runner support on the Web: help.rr.com
Time Warner's Personal Security Suite software for Windows
Note 1: All support for this software is via Road Runner.
Note 2: Time Warner does not provide a Macintosh version.
Road Runner Welcome Kit - Page 1 2 3 4 (large .pdf docs) |
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| Connectivity - Telephone |
Telephones
Phone jacks: There is one live jack per bedroom.
Voice mail: There is one voice mail account per bedroom.
Long distance for students: None is provided.
Phonebooks: Pick up in Tech Services under library walkway
Reverse Phone Lookups - Blessing or Evil? |
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| Connectivity - Windows |
How to access servers including Datastor
Install a campus printer - XP
Install a campus printer - Vista
Connect to wireless with Windows Vista
Use WinSCP for SFTP (Secure FTP) - free/donation new |
|
| Connectivity - Macintosh |
How to access servers including Datastor and GIS
Which Mac OS do I have?
Campus printing with OS X 10.1
Campus printing with OS X Panther & Tiger
Campus printing with OS X Leopard
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|
| Email |
Secure Gmail on public wireless
Log in for Outlook Web Access - email on the Web
Be sure to choose "private" on the login screen.
Spam and Junk Email - Working with Spam Quarantine
E-mail forwarding service for graduates
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|
| Email - Client Setup |
Apple Mail setup in OS X Tiger 10.4 new
Apple Mail setup in OS X Leopard 10.5 new
Check and adjust Apple Mail between online and offline
MS Outlook 2003 setup new
MS Outlook 2007 setup new |
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| Email - Lists |
Email list info for clubs and organizations
Log in to edit a classic list that you "own" |
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| Email - Outlook Web Access |
Adjust your pop-up blocker for better OWA performance
Adjust the inbox view in OWA
Auto replies and out of office messages for students
Clean up old deleted email
Forward your email to a non-Skidmore account
Google and Yahoo! toolbars can block OWA & other pages
How to remove Google Toolbar
Looking up Skidmore addresses
OWA Login
Spell check in OWA basic
Sorting issue in Outlook Web Access
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|
| Purchasing |
Purchasing a computer (can be printed)
The Skidmore Shop now sells Apple Macintosh new
Note: Support is still through Apple and 3rd parties.
The college provides no special support for computers
purchased at the Skidmore Shop. See "vendors" below.
Microsoft Office for Skidmore Students only $20!
Mathematica is available for purchase by students.
Please visit the Wolfram Web Store.
Missing Manual series - great books
Peachpit Press - more great books |
|
| Security |
Learn to analyze email attacks
Learn to analyze phishing email
Password Rules and Examples
Symantec Antivirus - free for current students
Visit the IT help desk in Scribner Library for the Vista version
Symantec Free Security Check (external)
MS Windows Defender (anti-spyware) - free download
Install & Use Spybot - Fight spyware/adware/malware
Download Ad-Aware 2007 - free version |
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| Security - Spam Firewall |
Blacklist addresses of unwanted senders
Whitelist trusted addresses
login to your personal spam quarantine
Working in your spam quarantine
Spam Quarantine Won't Empty |
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| Software Tips - Universal |
Clean Temporary Internet Files
Excel Charts - Wrong X-Axis Labels
Excel Create Histograms
Recover iPod Music after a Computer Crash
Typing International Characters
Also see email support above |
|
| Software Tips - Windows |
Control duplex printing on public printers
Skidmore pages work better if you remove Google Toolbar
Windows XP Disk Cleanup Accessory
Safely remove USB drives in XP to avoid file corruption
Safely remove USB drives in Vista to avoid file corruption
Burn compatible data CDs in RecordNow!
Burn compatible data CDs in Easy CD Creator
Beyond security - more Windows Updates
Microsoft Knowledgebase |
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| Software Tips - Windows Vista |
Optional Windows Updates in Vista (drivers, etc.)
Connect to wireless with Windows Vista
Install a campus network printer in Windows Vista
Safely remove USB drives in Vista to avoid file corruption
System Restore after minor corruption
Symantec Antivirus for Vista - visit the IT help desk
iTunes was updated for Vista download here |
|
| Software Tips - Macintosh |
Which Mac OS do I have?
Control duplex printing on public Macs
Safely remove USB drives to avoid file corruption
Fix a missing preference pane in Symantec AV 10
Tweak your Mac
MacFixIt - Troubleshooting Tips, external site
OS X keyboard shortcuts from Apple
OS X Tiger tips, support, and downloads from Apple
OS X Tiger: Changing language in menus/dialogs
Google: Mac-specific searches and downloads |
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| Vendor Support |
Apple Support
http://www.apple.com/support
800-275-2273
Search Apple Support
Manuals for iPod, Airport, OS, and various Macs (from Apple)
Google Search of Mac related sites
Apple Store, Crossgates Mall in Albany
http://www.apple.com/retail/crossgates
518-869-3192
Dell Support
http://support.dell.com
888-560-8324
Compaq and HP Support
http://support.hp.com
800-474-6836 (Compaq and HP in general)
800-652-6672 (Compaq Presario specifically)
Castle Macintosh Service (in Latham, toward Albany)
Service only. Apple warranty authorized. No sales or walk-in.
Inquire at the Skidmore Shop about pickups by this vendor.
518-783-9405
CEI Computer Services
The business has closed.
Colwell Computers
http://www.colwellcomputers.com
18 Congress St. (between Congress Park and Wendy's)
Saratoga Springs, NY 12866
(518) 587-3902
Road Runner (Internet in the residence halls)
518-640-8621
http://help.rr.com
Skidmore Shop
Sells Apple Macintosh computers on-campus.
Hardware support is via a 3rd party with pickup at the shop
or you may choose another vendor including Apple.
Minor software support is available through the help desk
but extensive support is provided by 3rd parties.
(518) 580-5490
Click for the shop's web site for computer purchases.
Sony Support
888-476-6972
Toshiba Support
800-457-7777
Time Warner Cable - cable tv and Internet in the dorms
518-640-8621
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|
| Web Design |
Create a site in Dreamweaver MX
Validate HTML on Web pages you created (external link)
Validate CSS pages and pages that use CSS (external)
Another site to validate CSS (external)
The Beauty of CSS Design: css Zen Garden
Web Page Development: Best Practices from Apple |
|
| Downloads |
Symantec Antivirus - free for current students
Flash player free download
Adobe Acrobat Reader from vendor - free
Mozilla's free Firefox browser
iTunes for Macintosh or Windows - download here
Macintosh OS X downloads from version tracker
Recover iPod Music after a Computer Crash |
